Privacy Policy

Effective date: November 15, 2026

This policy explains what personal information HomeBased with the Fantes collects through homebasedwiththefantes.com, why we collect it, and how we protect it.

Who we are

HomeBased with the Fantes is run by Damian and Jenna Fante from Barberino Tavarnelle, Italy. We share our life in Tuscany, offer stays and experiences at Il Fontino, and help people order doTERRA essential oils. For text messaging, we are registered under the name Jenna Fante.

We are the data controller for the information described here. You can reach us at:

HomeBased with the Fantes (Jenna Fante)
Strada Noce 23, 50028 Barberino Tavarnelle (FI)
Italy
[email protected]

What we collect

• Contact details you give us in a form: first and last name, email address, and phone number.
• Your message and the topic you choose (a stay, experiences, oils and wellness, or following along).
• Booking details for a stay request: dates, number of guests, and anything you tell us about your trip.
• Guest registration details for confirmed stays. Italian law requires us to record each guest's name, date of birth, nationality, and identity document, and to report them to the police through the Alloggiati Web system.
• Your consent choices: whether you agreed to emails, service texts, or marketing texts, and when.
• Face scan results, if you choose to use the Visera scan. The results are sent to Jenna so she can help you understand them.
• Basic technical data such as your browser type and pages visited, collected by our website platform to keep the site running.

Why we use it

Purpose	Legal basis
Answer your questions and booking requests	Steps you ask us to take before a contract, and our legitimate interest in replying
Manage a confirmed stay	Performance of a contract
Register guests with the police	Legal obligation under Italian law
Send emails and marketing texts	Your consent, which you can withdraw at any time
Send service texts about your inquiry, booking, or order	Your consent
Help you with your face scan results	Your explicit consent, given when you take the scan
Keep the website working and secure	Our legitimate interest

Text messages

If you opt in on our forms, we may send you text messages. There are two separate choices:

• Service messages about your inquiry, a booking at Il Fontino, or an essential oil order.
• Marketing messages about offers, open dates, and updates.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Opting in to texts is never required to use our forms or buy from us.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories of sharing described in this policy exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

Who we share it with

We do not sell your personal information. We share it only with services that help us run the business, and only what each one needs:

• Gro (built on HighLevel): hosts our website and forms, stores contacts, and sends our emails and texts.
• doTERRA: processes your order or account when you buy through our links. doTERRA's own privacy policy applies to what you give them.
• Visera: runs the face scan. Visera's own privacy policy applies to the photos and data you give it.
• Airbnb: if you book through Airbnb, its privacy policy applies to that booking.
• Payments: we do not take payments on this website, so we collect no card or bank details here.
• Italian authorities: guest registration, as required by law.

Some of these services are based outside the European Union, including in the United States. Where that happens, transfers are covered by the safeguards those providers use, such as the EU Standard Contractual Clauses.

How long we keep it

• Inquiries and contacts: up to 2 years after our last contact, unless you become a guest or customer.
• Booking records: as long as Italian tax and tourism rules require.
• Email and text consent records: as long as you stay subscribed, plus the time needed to prove consent.
• Face scan results: until you ask us to delete them, and no longer than 12 months.

Your rights

If you are in the European Union or the United Kingdom, you have the right to access, correct, delete, or receive a copy of your information, to object to or limit how we use it, and to withdraw consent at any time. You can also complain to the Italian data protection authority, the Garante per la protezione dei dati personali (garanteprivacy.it).

If you are in the United States, you can ask us what we hold about you and ask us to delete it. We do not sell personal information.

To use any of these rights, email [email protected]. We reply within 30 days.

Unsubscribing

Every email we send has an unsubscribe link. For texts, reply STOP. You can also email us and we will remove you.

Children

Our website is not meant for children under 16, and we do not knowingly collect their information.

Changes to this policy

If we change this policy, we will update the date at the top. For significant changes, we will let subscribers know by email.

Contact

Questions about this policy or your information: [email protected].